Shipping policy

VeroHealth – Shipping Policy

Shipping Policy

Thank you for shopping with VeroHealth. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment is successfully confirmed.

  • Orders are processed Monday through Friday, excluding weekends and public holidays.

  • During periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times are as follows:

  • United States: 7–15 business days

  • Canada: 7–18 business days

  • United Kingdom: 7–15 business days

  • Australia: 8–18 business days

  • Europe: 7–18 business days

  • Other International Destinations: 10–25 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery location and the selected shipping method.

From time to time, we may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Tracking information may take 24–72 hours to become available after shipment.

Delays

While we work hard to deliver your order on time, delays may occur due to:

  • Customs inspections

  • Severe weather conditions

  • High shipping volumes

  • Carrier delays

  • Public holidays

VeroHealth is not responsible for delays caused by shipping carriers or customs authorities.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase.

VeroHealth is not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Stolen Packages

If your package is marked as delivered but cannot be located, please contact the shipping carrier first.

If you still need assistance, contact our customer support team, and we will do our best to help resolve the issue.

Customs and Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your local government.

These charges are the responsibility of the customer.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team.

Thank you for choosing VeroHealth.